Kind Words From Our Customers

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Reliable. Trustworthy. Comprehendible Communicator. Maniacal on Details.

These are a few characteristics that my wife and I knew were important traits in a contractor. What we experienced with Sam significantly surpassed our expectations. While we are no strangers to remodeling, the end to end experience had a connection that confirmed that we were heard as customers and that no change, big or small, was an issue. Our project started as a first floor remodel from tearing our baseboards, flooring, doors, trim, etc. and not only was working with Sam easy, the team that he works with shared in the value of providing a differentiated experience. That alone was refreshing and reassuring. I could share an entire review on the experience with the design team and flooring company but just know that when the manager of the flooring company comes to check in on the work, not once but twice, that really set an example that my home was a place that they were committed to improving and giving my family a place to enjoy. Note: Amanda from Invision Design is absolutely exceptional!

Once the first floor project was done, we decided to renovate our kitchen and important to know - we didn’t take a break between projects and Sam made it work within his other projects. What was great is how he managed multiple priorities and making us feel as if there were no other projects going on. We never experienced the proverbial, “I can’t make it today because of…” Sam is a person of his word and he says what he means and means what he says. The kitchen project while not absent things that weren’t done (our own issue based on our budget) Sam worked within our budget, created custom pieces, and truly became a part of the family during this time. He focuses on perfection and doesn’t allow things to get in the way of giving his best self to every detail.

Our final project, again, no gap in time was our master bathroom and it turned out beautifully. There was a small issue that occurred but completely accidentally on a subcontractor part. I called Sam on a Saturday and when I tell you the speed in which he responds is amazing, it’s amazing! I didn’t expect him to leave his home and drive to us that same morning, but he did and he did it because it was important to him to ensure satisfaction. We had minimal delays and while I can’t recall exactly what happened, I do remember Sam apologizing to my wife and I for something being behind but again whatever the scenario it wasn’t impacting for me to recall. With that said there is a quote that says, “No one cares how much you know until they know how much you care” and through all the projects, Sam’s care was evident making it easy to work with him, to refer him, and to be a repeat customer. I don’t often write reviews, but when I do I want to make them count. If you’re considering Sam, he has our number and I would be more than happy to verbally share just who he is for his customers and how he turns business relationships into friendships. Sam, we wish you the very best today and always because you deserve it and you put your heart into it. The industry is fortunate to have you.

"Sam was a real pleasure to work with. He was attentive and responsive consistently throughout the renovation of our kitchen.  His craftsmanship and work ethic are commendable. At the end of each day the workspace was cleaned up and the project was completed on time. Sam listened as well as contributed his knowledge and expertise which in the end brought our vision to life. We could not be happier or more appreciative with the results."

 "Having two toddlers in the house meant a need for more storage which our house lacked.  Sam helped me design two pieces of beautiful furniture that not only look amazing and maximize our space, but will stand the test of time.  I never realized how much detail and thought goes into a piece of furniture and Sam made it so easy.  The built in is the first thing people notice when they come into our home now, and the corner bench in our finished basement has added not only ample toy storage, but a reading nook we all use."  

"We live in a 50 year old home that needed much TLC.  Thanks to Sam, our house is now the beautiful home we thought it could be.  Sam has helped us with so many projects.  Adding custom shelving, custom moulding, hanging new doors, replacing stairways, building custom barn doors, framing, hanging shutters, enclosing a screen porch.  The list goes on.  At each step of the way, we could count on Sam’s reliability, dedication to superior quality and overall craftsmanship as well as knowing he was respectful and courteous in our home (he would even pitch in when it wasn’t his job...lending a hand to help move in a stove, etc). I can whole heartedly recommend Sam and think you will be happy you hire him to help you with your projects."

"We recently had SJ Built replace a large picture window in our home, and couldn’t be happier with the finished product. Sam responded very quickly to coming out to give an estimate, and also to do the job. This company was easy to work with and was helpful in figuring out exactly what we needed. Their quality was excellent and we would definitely recommend SJ Built for projects like this!" 

  "Sam was great to work with and did a fantastic job on our project. We appreciated the prompt communication and the attention to detail. The finished product looks great, we will definitely be using SJ Built for future projects and will recommend him to friends!"

"Working with Sam and SJ Built was one of the easiest things we have ever done.  We are no strangers to home improvement projects, and Sam's professionalism and great relationships with his sub-contractors made our bathroom remodel one of the best projects we have done.  He was on time and on budget with everything, and if there were minor changes or issues he immediately let us know.  We would work with SJ Built again in a heartbeat, and have recommended Sam and his company to our friends."